Ten Questions Construction Companies Should Be Ready To Answer
Answer these questions before starting any construction project
When a client hires a construction company or a contractor they’re making a large investment. Whether it be a large project or a short-term job, the process of vetting a construction company helps the client know what to expect. There are several questions construction companies should answer before starting any project, and Construction Labor Contractors knows that being prepared to answer these frequently asked questions can help set their mind at ease, and help you get off to a smooth start.
- What is the schedule, and how will we be notified of variations?
A clearly outlined and agreed upon schedule is one of the most important parts of every construction project. Every project large or small should have a schedule that details which days work will be taking place and what benchmarks to expect. This gives the client a way to check on the work and know deadlines are being met.
- What method of communication can be expected?
Though you may have preferred methods of communication, your client will have ideas about how they want to be communicated to. Daily call or emails and cloud based schedules are offering more opportunities for clients to receive information as work is being completed. Make sure everyone goes in to the project knowing what to expect.
- Who will typically be on-site during the days of construction?
Depending on the size of the project, this list could be very specific. Make sure your client knows who will typically be on the job, and if any extra team members will be brought in. Temporary skilled labor may be hired to help complete a project on time, workers with specified trades such as plumbing may only be on site for a short while and there may be a separate crew responsible for clean up so make sure your client is in the loop.
- How do you protect your worksite, and your client’s property?
Protecting your valuables and your client’s property from theft is a large priority for all. In addition to making sure any pre-existing structures or property isn’t damaged, you’ll want to make sure you can account for all valuables belonging to your construction team as well. Be prepared with a security plan during your project, and make sure to communicate that plan to your client.
- Is there a particular part of this project that is concerning or troublesome?
In any construction project there can be unknowns or an area requiring extra attention and clarification. Talking about these concerns upfront can help get a handle on potential problems, saving time and money. For example, at CLC we regularly hear about unexpected project delays due to labor workforce ebbs and flows. We typically recommend for construction contractors to be as forthcoming as possible with their clients about using temporary and leased construction staffing to avoid surprises or delays.
- How will change orders be documented?
Changes in scopes and prices will need to be documented and included in the construction contract. Make sure you have a plan in place to document any unexpected changes.
- Will you be reachable during non-business hours?
It can be a good idea to exchange contact information such as cell phone numbers in the event of an after-hours emergency.
- Will we be meeting regularly to discuss the project?
Regular weekly meetings or bi-weekly meetings can help everyone review progress and potential changes as they happen. This is a good time to designate a team member who will be responsible for keeping up communication and attending meetings in your absence.
- What communication can I expect when decisions need to be made?
There are many opportunities where critical decisions need to be made, and they may not always occur on a schedule. Even with a standing meeting, unexpected issues may arise that require decisions being made immediately. Whether you use spreadsheets or written documentation, make sure you present any decisions in a clear, organized manner.
- What type of documentation can I expect?
Construction projects necessitate a lot of paperwork. From end-of-project paperwork to mark-up plans, be sure to keep copies of all documents exchanged between you and the client. You’ll need to ensure you receive all the completed paperwork on time so can begin and complete your work on schedule.
Construction Labor Contractors is a leader providing skilled labor for any construction project you may have. Whether you need temporary laborers to supplement full-time employees or you’re taking on an unexpected project, CLC has a labor staffing solution to meet your needs.
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